England’s Finest Ltd – Terms & Conditions
1. Definitions
1.1 “Company” means England’s Finest Ltd (“EF”)
1.2 “Customer” means the person or entity purchasing Goods and/or Services
1.3 “Goods” means materials, fixtures, fittings, or products supplied by EF
1.4 “Services” means installation, building, fitting, or related works
1.5 “Proposal” means the quotation or scope of works provided by EF
2. Basis of Contract
2.1 These Terms apply to all work carried out by EF.
2.2 The contract is formed when the Customer accepts the Proposal in writing (including electronic acceptance).
2.3 These Terms override any other terms unless agreed in writing.
2.4 Nothing in these Terms affects the Customer’s rights under the Consumer Rights Act 2015.
3. Quotations & Orders
3.1 Quotations are valid for 7 days unless stated otherwise.
3.2 A deposit is required to secure materials and schedule works.
3.3 EF reserves the right to withdraw or amend quotations before acceptance.
4. Price & Payment
4.1 Prices are as stated in the Proposal and include VAT unless stated otherwise.
4.2 Payment terms:
- Deposit (typically 30–50%) payable on acceptance
- Stage payments may apply depending on project size
- Final balance due upon completion
4.3 Late payments:
EF may charge interest at 4% above the Bank of England base rate on overdue amounts.
4.4 EF reserves the right to suspend works if payments are overdue.
5. Variations (VERY IMPORTANT)
5.1 Any changes to the agreed work must be confirmed in writing.
5.2 EF reserves the right to adjust price and timelines accordingly.
5.3 Additional work will be charged at agreed rates or fair market value.
6. Delivery & Timeframes
6.1 Start and completion dates are estimates only.
6.2 EF is not liable for delays caused by:
- Material shortages
- Supplier delays
- Weather
- Customer changes
- Unforeseen site conditions
7. Customer Responsibilities
The Customer agrees to:
- Provide clear access to the property
- Ensure utilities (water, electricity) are available
- Remove or protect valuable/fragile items
- Obtain any required permissions (e.g. planning, landlord consent)
EF will take reasonable care but cannot accept responsibility for items left in working areas.
8. Goods & Materials
8.1 All Goods remain the property of EF until paid in full.
8.2 Risk passes to the Customer upon delivery.
8.3 Manufacturer warranties apply where relevant.
9. Workmanship Guarantee
9.1 EF will carry out all work with reasonable skill and care.
9.2 A 12-month workmanship guarantee applies from completion.
9.3 This does not cover:
- Normal wear and tear
- Misuse or lack of maintenance
- Customer-supplied materials
10. Defects & Snagging
10.1 The Customer must notify EF of defects within a reasonable time.
10.2 EF will be given the opportunity to inspect and rectify issues.
11. Cancellation
11.1 If the Customer cancels after acceptance:
- The deposit is non-refundable only to the extent of costs incurred
- Additional costs already committed (materials, labour) may be charged
11.2 EF may cancel or suspend work if:
- Payments are not made
- The Customer breaches these Terms
12. Liability
12.1 EF does not exclude liability for death, personal injury, or fraud.
12.2 Subject to this, EF’s liability is limited to:
- The total contract value
12.3 EF is not liable for:
- Indirect or consequential losses
- Delays outside its control
13. Insurance
EF holds appropriate Public Liability Insurance.
14. Force Majeure
EF is not liable for delays caused by events outside its control (e.g. strikes, weather, supply issues).
15. Governing Law
These Terms are governed by the laws of England and Wales